Returns & Exchanges
At American Giant, we stand by the quality of our American-made gear and offer a 30-day return or exchange window for all unwashed and unworn items. We want you to be completely satisfied with your purchase, so we make the process as seamless as possible.
Return Process
- 1.Start Your Return
Visit our online returns portal and enter your order number and shipping zip code to locate your purchase.
- 2.Select Items
Choose the specific items you wish to return or exchange and provide a brief reason for the request to help us improve our products.
- 3.Print & Pack
Download and print your prepaid shipping label, then securely pack your items in their original packaging if available.
- 4.Ship It Back
Drop off your package at any authorized carrier location; once received, we will process your refund or ship your exchange within 7-10 business days.